Management Development &
Supervisor Training
Do your managers and supervisors effectively bridge the gap between leadership and employees?
We provide management and supervisor training that’s hands-on and practical. These time-crunched people need skills they can apply immediately. We facilitate Management/Supervisor Development workshops to help develop skills as team leaders, coaches and problem solvers.
Your managers and supervisors are responsible for day-to-day performance. When these people are on top of their game, your company’s execution will be flawless.
Supervisor Basics
Front line supervisors need to know the basics. Often these employees are promoted into supervisory roles because of solid performance as “line” workers. They need to be equipped with how to be effective supervisors. We’ll help them gain expertise and confidence in these roles, with a focus on 5 main skills:
- Communication skills for one-to-one and group discussions
- Conflict resolution skills
- Coaching skills to help employees through whatever they need
- Ensuring employees are properly trained
- Building effective teamwork
Management / Supervisor Advanced
We offer advanced training for developing Managers and Supervisors. These employees demonstrate proficiency in supervisory skills, and have the ability to add value for your business. Here we go beyond the basics of supervision, helping these people up their game as managers of the business. Effective managers keep the train on the rails. They drive for flawless execution in quality, delivery, customer satisfaction and more. We’ll help them gain expertise and confidence in these roles, with a focus on 7 main skills:
- Motivating people to adapt to change
- Soliciting employee ideas for doing things a better way
- Process thinking and process improvement
- Setting goals and holding people accountable
- Using metrics to manage performance
- Identifying opportunities for improvement
- Communicating effectively with leadership
Let’s Customize It!
Let’s work together on a Supervisor / Manager development plan that meets your needs –
- At your facility or off-site
- Join with other companies or individualize
- Standard curricula or customized to your needs
- Our sessions are usually 4-hour each and run weekly for 4-6 weeks
- Customized sessions designed to address your supervisors’ specific challenges
- Customized sessions to drive new initiatives down through the organization
- Coaching sessions to support the training – these help supervisors discuss real-world challenges, where we reinforce training tools and techniques while helping solve immediate issues
Impressed? We’d love to work with you!
Overcome today’s toughest challenges – retention, productivity, satisfaction, quality, speed